Payment is to be received prior to challenge commencing. Access to programs will not be available until full payment is provided, once payment is received programs and necessary equipment will be made available.
No refunds will be given for pre-paid programs, however, we will consider on a case by case basis extenuating cirumstances.
Fitness for Work | Fitness for Life enforces a cancellation policy for all personal training sessions. Cancellations are to be received at least 24 hours before the scheduled training session via telephone. If 24 hours notice is provided a makeup session will be scheduled at the next available time.
Our business is built around appointments and we try our best to be accommodate in emergencies and will provide every client with one free short notice cancellation (less than 24 hours notice) make up session. We understand that sometimes other commitments or illnesses may keep you from attending your session, however we must enforce a 24 hour cancellation policy as with 24 hours notice we may be able to back fill your appointment time with another client.